HP 1 year NBD Hardware Support w/Defective Media Retention/Maint Kit Repl for DesignJetXL 3600MFP

HP 1 year NBD Hardware Support w/Defective Media Retention/Maint Kit Repl for DesignJetXL 3600MFP. Support type: Onsite repair, Place of service: Onsite, Warranty coverage: In warranty
Manufacturer: HP
SKU: 6829060
Manufacturer part number: UC0M8E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it—so you can get back to work. Preventive Maintenance Kit Replacement service are included in defined times.

 

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and tools
  • HP remote system access and support
  • Replacement of Preventive Maintenance Kits
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it—so you can get back to work. Preventive Maintenance Kit Replacement service are included in defined times.

 

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and tools
  • HP remote system access and support
  • Replacement of Preventive Maintenance Kits
Products specifications
Attribute nameAttribute value
Response TimeNext business day response
Place of serviceOnsite
Warranty coverageIn warranty
Coverage detailsStandard workdays - 9 hours
Duration1 year
Service methodOnsite repair
Care Pack typeElectronic
Coverage period12 month(s)
Warranty typeS
Additional support optionDefective media retention
Supplier features
Support typeOnsite repair