| Attribute name | Attribute value |
|---|---|
| Additional information | 10000 licenses |
| Response Time | Next available agent |
| HP segment | Business, Enterprise |
| Place of service | Remote |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Service method | Phone |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | S |
| Features | |
| Number of years | 1 year(s) |
| Service time (hours x days) | 9x5 |
| Supplier features | |
| Support type | Remote software assistance |